How to stop the extremely annoying notification "Threat detected"

I know Bitdefender works very well and keeps me safe.. thank I don't want to see this msgs every time it detects threat, it is really annoying please how I can stop it?

Answers

Hello @HassanKM and welcome to the Community! We would have to find out exactly what the trigger is for this notification. Depending on type and severity, notifications are grouped in: • Critical events - These indicate critical issues. They should be checked immediately. • Warning events - These indicate non-critical issues. You should check and fix them when you have the time. • Information events - These indicate successful operations. Notifications are an important tool in monitoring and managing your Bitdefender protection. For instance, you can easily check if an update was successfully performed, if malware or vulnerabilities were found on your computer, etc. To know the source of the notification, the engineers might have to take a closer look and they may also request some logs from you. I would recommend contacting the Technical Support Teams to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here: https://www.bitdefender.com/consumer/support/ Stay safe.

Thank you, Alexandru, with all respect to everything you said, these very frequent Notifications, which also take the focus from other running applications, are annoying and I need to have the control whether to see it, hide it, or stop it forever. Actually, this very specific notification does not give me any useful information (only to show how great is Bitdefender) I don't have any responses for this notification, so why does it keep taking the focus from other applications. While I writing in MS. Word for example, and when it appears, it take the focus and my keystrokes go elsewhere. It is not useful for me, it is really annoying and I want a way to stop it Thank you

Hi, If you wish, you can find out more insights in regards to the Bitdefender notifications straight from our Security Research Director, who is hosting a live event in our Community today, at the link below:

It is just too bad that the pop-up is VERY ANNOYING. Going through my mail (Thunderbird), want to hit the delete button, then I have first click the X on the bitdefender pop-up before I can do anything in Thunderbnrd. mostly I even have to click 3 or 4 TIMES on that X before it disappears 😕 . When you have a lot (os spam) to delete. the pop-up is really a reason to leave bitdefender and look for other software! Bitdefender should NOT interfere with my actions (the mandatory X), and the pop-up should disappear after a few seconds.

Hi Did we ever find out what to do to be able to get out of the never ending "Threat detected" loops? It's blocking work when it starts.
/Jens

Anyone find a way to stop this stupid popup? I don't care to get notified, I just want this stupid pop up to stop.

these popups alerting me that a threat is being detected are of zero help at the moment something is trying to open scam web pages in the background using powershell BD is catching every time and stopping it from happening HOWEVER, it's happening 2-5 times a minute right now and the popup takes focus from my ability to type in any text box I find myself typing something out then looking back to proofread it and my input prompt is no longer in the box because the popup has taken the input prompt away these popups are a nuisance of the highest order for reference, in the process of typing this message I had the popup interrupt my typing 19 times at this point in typing this message there HAS TO BE a way to turn these popups off COMPLETELY I can't get ANY work done I'm sure glad I've only installed the free version and haven't paid for the full version yet because I'd be demanding a refund at this point PLEASE tell me there's a fix coming and we're at 23 popups interrupting my ability to enter text in this request . update: I can't do ANYTHING due to these popups the only option to stop them is to turn BD off completely or uninstall I'm uninstalling I've searched/looked all over for hours today and there's no way I can work with this unbelievable annoyance that we have zero option to turn off I'll check back next year to see if you have done anything to fix this just adding to the number: since adding my update here, the popup has broken my typing 12 times

Hi @notgivingausername, It's possible that your browser connects to those pages either through allowed notifications or toolbars/extensions. I suggest that you clear the cache & cookies, remove any unused/unknown extensions and if the issues persist, reset your browser. You can find these steps here: https://www.bitdefender.com/consumer/support/answer/2574/ Let us know if this helps. If the notifications are still popping up, I would recommend contacting the Technical Support Teams, to fix this remotely, because threat-related notifications cannot be disabled. You can get in touch with our engineers by choosing one of the contact methods available here: https://www.bitdefender.com/consumer/support/ Scroll down to the bottom of the page and choose your desired contact channel. Regards

I am having the same issue. If Bitdefender will do its job on autopilot then please at least that notification should NOT interfere with my actions, because I cannot do anything till I click the "x" button on the notification before I continue doing my things. Can you please at least fix to not interfere with my other mouse actions?

Hello @BoomLex and welcome to the Community! Whenever you try to visit a website classified as unsafe, the website is blocked and a warning is displayed in your browser. The warning contains information such as the page URL and the detected threat.

In addition to webpages, Bitdefender can block online applications such as games, services, and tools if they access a harmful link or IP address in the background. You always get a pop-up notification “Threat detected” on your screen whenever Bitdefender blocks something. If you do not visit the website and you still receive these notifications, then your browser connects to it either through allowed notifications or toolbars/extensions. I suggest that you clear the cache & cookies, remove any unused/unknown extensions and if the issues persist, reset your browser. On very rare occasions, Bitdefender may block a safe website if it exhibits suspicious behavior similar to real cyber threats. You can find the URL of the blocked website in the Notifications section of your Bitdefender Central account. Click the notification bell in the top right corner and then access the “A malicious URL was blocked” / “threats were blocked” entry to see the threat link. The notifications cannot be disabled, however, if the trigger is addressed, the notification will no longer pop-up. Regards

Hello @Debgary11 I will jump in and share a bit more context regarding the false positive detections. A false positive, also known as a false detection or false alarm, is a legitimate file or website wrongly detected by antivirus as being infected. It occurs when a program or webpage performs an action that appears to the antivirus program to be a virus-like activity. The development teams strive to reduce false-positive reports to a minimum. However, Bitdefender may on occasion mistakenly flag a safe website or a legitimate file as a false positive threat. However, this doesn't mean that there's an issue within the antivirus. In regards to notifications, the developers have recently released an update containing an improved throttling mechanism to mitigate the amount of notifications displayed for the same event and you can find out more at the link below:

Should you reconsider reinstalling your Bitdefender protection, you will benefit from the latest update and fixes deployed by our product teams. Regards

I found this thread after trying to get these popups to stop, and I think the Bitdefender people are missing something major, here. While the popups are annoying, the fact that they are taking away the screen focus is what is killing everyone. It is not a matter of how often they show up - the real problem is that when they do show up, they are not in the background and you can't do anything until you either click out of the popup or close it. Unfortunately, all my popups seem to be from spam messages to which we get hundreds a day. Making the popups take the focus from the computer has made using Bitdefender completely unusable. It is a shame because I've got about 20 systems using Bitdefender and they all are complaining about the systems being unusable.

I am another who is experiencing the same problem.. Except, I cant x the alert out. I wish I had seen this thread before I PAID for the program

+1 . the frequent pop-ups are killing productivity. if BD can't be bothered to provide a mute function then reluctantly will have to switch products to something more business-friendly.

The popups. What I find truly amazing is that this genuine problem exists for so many people and for such a long time. Having read several pages on more than one thread and followed written and video instructions, I have come to the conclusion that having these popups appear primarily serves the purpose of enabling some insecure coder at Bitdefender feel good to see the evidence that the software is doing its job. Fine. I'm glad the software is working as intended. That's what I want. That's what I pay for. I don't need to see the popups. If at any time I want to see evidence that the software is doing what it's supposed to do, I can check the logs. That's one reason they exist, right? And if Bitdefender cannot or will not actually stop the popups, then at the *very* least, stop them from taking the focus. I'm sitting here merrily typing away and not realizing that what I'm typing has vanished into the ether because the infuriating popups have taken the focus. Gee thanks.

Same issue with notification, check what they "block" but harmless thing and not even a threat, support don't even told me any solution like here with staff, hoping a option to show ONLY critical threats ASAP

same thing. very annoying notifications. Really consider to replace the product, if this is not fixed

Hello, Currently, there is no way to stop the antivirus threat notifications. However, the trigger can be addressed in order to eliminate the reason for them being displayed in the first place. You may take a screenshot of the notification you are receiving and send it to our engineers and they will provide further assistance (you can find it in Bitdefender - Notification - click on the notification to expand it). Regards

Hey guys, So. while I get the neccessity of SOME pop-ups, this one is an abomination. Just to be clear, I clicked the "More Details", read and deleted all messages, it KEEPS POPPING UP! This is insanity. Once every 10-15s. I have to klick on whatever I'm doing because this stupid pop-up renews itself again! I mean, it's a good way to keep people from writing a comment on your site without klicking 500x in the comment box, if that's what you're going for, but still. I'm gonna go restart my system now, because that's the only thing that seems to help. :-/ Regards

Hi @Meins, This is not normal and doesn't look right. I just spoke to our technical leads, please open a ticket using the link below and the engineers will have a look asap: https://www.bitdefender.com/consumer/support/help/ Once you have the ticket number, please send it to me via PM so I can ask my colleagues to prioritize the request. Thank you.

Dear @Alexandru_BD, as a representative of Bitdefender, I must say that your responses are shockingly inadequate. After going through this thread and seeing how many other people are having the exact same problem I'm having (and these are just the ones that are bothering to jump through all the hoops necessary to comment, I'm sure most just read the absence of a solution and don't bother) - and the lack of any credible response from Bitdefender - I am absolutely STUNNED by the sheer audacity of Bitdefender's lack of caring for their customers' experience. If the pop-up I was getting was somehow helpful - telling me which of the 30-40+ SITES I have open is the source of the threat, I would be able to do something about it. Instead, though it lists the "source", the source is obviously a nasty ad on one of the sites I have open, so is of ABSOLUTELY no use as, as we all know, sites have MANY ads on their pages and going through them would literally mean having to check something around 300+ different links. DO YOU AT BITDEFENDER ACTUALLY USE YOUR OWN PRODUCT? The inability to FIND the item with out going through and closing each tab separately until finding the "offender" and then having to reopen each one will take quite some time. In the meantime, your "helpful" pop-up continues to interrupt my ability to do ANY other work. From above, I already know you will have no adequate response. The fact that your company hasn't created the ability to turn off "live" notifications / made them background notifications, shows your total lack of concern for your customers. So, you'll probably delete this as it is just a well deserved chastisement for your poor product and poor customer care, but hopefully it will stay up for a while so others will know they are not alone and are encouraged to do the same as I am and seek a competing software that actually does what it is supposed to without halting my and my workers ability to get anything done. It is obvious that not until enough people stop using your product will you actually DO anything to address such a glaring flaw in your product and your customers' issues - but of course, by then, it will be too late. Just want to let you know you have lost a customer and gained a "negative-marketer" for the rest of my life - hope you feel you got your money's worth, because at this point, I definitely do not think I have. Not only for my personal use, but also for my business. Security software is exactly that - software to keep my computer secure. It is not, and never should be, a hindrance to letting me and my workers get work done.